fr | nl
ticketshop become a friend
Flagey closed its doors to the public from December 24th 2021 to January 28th 2022. Find out more
/ Studio 4, architect Joseph Diongre & Philippe SAMYN and PARTNERS, architects & engineers

Our Covid-19 safety measures

As a result of the corona epidemic and the decisions of the Consultation Committee of 22/12/2021, Flagey closed its doors to the public from December 24th 2021 to January 28th 2022.

Here is some important information to ensure your safety at Flagey.

Audience limited to 200 persons / keep your distance

From 04/12/2021 and until further notice, our audience is limited to 200 people in our studios. In Studio 5 - Agnès Varda (film screenings) you are also asked to keep a physical distance of 1,5 m between each visitor bubbles.

Flagey adopts the Covid Safe Ticket+

From 20 November 2021 and until further notice, the Covid Safe Ticket+ will be needed for all public events at Flagey. In other words, our events are only accessible to people with a valid Covid Safe Ticket together with a proof of identity.

  • On the one hand, you must present a valid Covid Safe Ticket (age 16 and over) to be able to access our events
  • On the other hand, wearing a mask is compulsory throughout your visit and from the age of 6
  • The cloakroom is at your disposal but the bars are temporarily closed

Find out more: What is the Covid Safe Ticket? or Info CovidSafe Brussels : 02 214 19 19

Before any event, get your Covid Safe Ticket or check its validity with a couple of clicks.

To join us, you will need to present:

  • Your event ticket
  • Your Covid Safe Ticket (age 16 and over)
  • Your identity document (identity card, driving licence or passport)

You can get your Covid Safe Ticket via the official CovidSafeBE app, which you can download on your smartphone via this link. The easiest way to register in the app is through itsme or one of the eHealth registration options.

You can also print your Covid certificate from the Masanté website ( Go to the ‘COVID19 – Personal data[ISO1] ’ section and select ‘My EU Digital COVID Certificate / COVID Safe Ticket’. Make sure you print the one issued for the second dose if you had a two-dose vaccine. You can also print your recovery certificate through the website.

Have you already downloaded the CovidSafeBE app? Make sure you update it. The latest version of the app allows you to check whether your certificates will be valid at a given future date (i.e. on the day of the event).

On the day of the event, present your ‘Covid Safe Ticket’, your ID card and your event ticket 

To join us, you will need to present:

  • Your event ticket
  • Your Covid Safe Ticket (age 16 and over)
  • Your identity document (identity card, driving licence or passport)

When you arrive at Flagey, please have your smartphone, ID and tickets ready so we can scan them quickly and easily.

Your Covid Safe Ticket (QR code via the CovidSafeBE app or printout) will be checked together with your ID before you enter Flagey.

Your event ticket (on smartphone or printed) will be checked once you get at the entrance of the studio.

Find out more: What is the Covid Safe Ticket? or Info CovidSafe Brussels : 02 214 19 19

Don’t come at the last moment

In order to avoid queues and to make it easier for us to check your Covid Safe Ticket and your event tickets, we recommend you arrive well in advance. 

Wear a mask

From 04/12/21 and until further notice, the wearing of a mask is compulsory during all your visits from 6 years old (in addition to the Covid Safe Ticket for visitors aged 16 and over)). The mask can only be removed for eating and drinking.

Wash or disinfect your hands regularly

Good hand hygiene is critical. We therefore ask you to systematically disinfect your hands when entering Flagey. Hand sanitisers are available throughout the building. Finally, remember to wash your hands thoroughly after using the toilet.

Cloakroom open, bars closed

Thanks to the Covid Safe Ticket, our cloakroom is once again accessible. From 27/11/21 and until further notice, the bars are closed. The drink and the sandwich included in the ticket for the piknik concerts will not be offered in our bar, but you will be able to take them with you after the concert.

Buy your tickets online

We advise you to buy your tickets online as much as possible on You can also email us at

Stay home if you’re sick

If you don’t feel well or have a fever, please stay at home to protect yourself, other visitors and our staff. Also please stay home if you have had any symptoms that could be similar to Covid-19 in the seven days before the event.

If you have just returned from a trip abroad or have been in contact with an infected person, please follow the relevant government advice:


In order to ensure clean air in its venues, Flagey has an excellent high-performance ventilation system. Since the beginning of the health crisis, this system has been running at full capacity, pumping in 100% outside air at all times. CO2 sensors have also been placed in the studios to measure the concentration of CO2 and ensure we meet the standards recommended by the Coronavirus Committee.

Cleaning and disinfection

Our studios and all areas accessible to the public are cleaned before each event. Particular attention is paid to contact surfaces, which are disinfected on a regular basis.

Contact tracing 

To facilitate contact tracing, we keep an attendance register of visitors and employees for each event. If the Contact Tracing Center asks us to share the contact details of a particular event, we will do so if you have agreed that we share this information. When purchasing a ticket, we will ask you if we can share your contact information with the government. If you do not agree, we will not share your contact information. You can also read about this in our privacy policy.

Any other questions?

You may find the answers in our Frequently Asked Questions Covid-19 section. Feel free to contact us on for general questions or at for ticketing questions.

We are ready to welcome you

For their safety and yours, our reception and bar staff wear face masks. They also disinfect their hands regularly. We look forward to your visit and will do our utmost to ensure you have a pleasant evening.

Flagey has received the ‘Brussels Health Safety Label’